Our Vetting Process

Having a team with extensive in-field experience allows us to recognize upstanding professionals throughout the service industries. 

 

Prospect

Servo examines all local service providers in the area looking at metrics including: authenticated reviews, competitive pricing, BBB standing, and local references.

Test

Without the knowledge of the service provider, we utilize their service in order to gauge the following 9 metrics:

  •  Customer Service
  • Competency
  • Price
  • Promptness
  • Years of Experience
  • Professionalism
  • Trustworthiness
  • Work Capacity
  • Availability

 

Interview

Members of the Servo team meet with business owners directly to determine the health and capabilities of the business. 

Onboard

Service providers integrate scheduling, PO, rating, quoting, and billing systems to work seamlessly together.

Monitor

Vendors are expected to perform industry-best service at all times. Your feedback as a customer is invaluable to us, we want to know how trades are performing.